Order Processing
The sales order entry, maintenance, pricing and inquiry/information features are significantly more sophisticated than most systems today. The tools available provide the ability to increase sales through associated selling, additional quantity breaks, and other products purchased last time, “special” lists etcetera.
Order entry clerks using these tools coupled with training and incentives can put telemarketing to work for you and improve sales quotas. These features combined with the order entry and inventory control capabilities provide a truly in-depth solution to improve customer service and improve market share. It is fully integrated with
Accounts Receivable,
Sales Analysis, Inventory
Control, General Ledger and the
Purchase Order
modules.
The Order Entry module is designed for quick and efficient entry and maintenance of sales orders, shipping information and the printing of picking slips, waybills and invoices, as well as a product inquiry and order quoting system and is directed at improving customer service.
System Features:
 | Ability to enter balanced entries to prior periods. |
| Additional discounts |
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Multiple branch processing |
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Online order entry or Batch file interface process (EDI 850) |
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Ability to locate customer by name, phone, customer number, customer contract, address |
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Customer shipping address override during order entry |
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Customer special shipping instructions override during order entry |
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26 character customer purchase order number |
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Requested ship date logic |
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Immediate credit review capability, if authorized to do so release an order currently being held by credit |
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Access the product file by manufacturer part, abbreviations, catalogue page and line, product class and product description |
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Provision to enter order items by Customer Part Number |
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Allow for parts with sell to zero on hand logic (X – discontinued, R – recalled, O – obsolete) |
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Individual user configuration tables |
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Customers setup accept or reject backorders and substitutes, priced or not priced pick tickets |
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Product Pricing by customer contract, special product prices, by customer and product class |
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Quantity available for sale this warehouse and all warehouses/branches |
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Selling and cost price override |
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Superceded and substitute logic |
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Backorder logic by product at pick ticket and reconciliation time
Supports a single level Bill of Material |
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Core extensions (selling and cost) |
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Core credit with order (core exchange) |
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Core credit as a separate order |
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Enter special instructions for a line item and an order header |
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Order with freight charges |
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Order with freight charges with comments |
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Immediate or batch pick slip generation |
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Counter sales capability (immediate invoice) |
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Enter an order with a deposit amount |
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On account deposit processing from within order entry |
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Online tax calculation processing |
| Special order types:
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Ship direct orders - another branch to ship direct to my customer |
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Drop shipments - a vendor to ship direct to my customer |
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Special buy – stock or non-stock part entry to be purchased and ship to customer |
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Inter-branch transfers - another branch to ship to my branch for me to re-ship to my customer |
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Designated ship complete for a line, group of lines, or entire order |
| Pick ticket printer routing by branch |
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Reconcile pick tickets, online or using a freight system interface file |
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Add freight and miscellaneous charges with a comment at time of order entry or reconciliation |
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Recall customer/part purchase history & profitability |
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Recall all outstanding or history orders by customer |
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Display current open purchase orders |
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Display product available by warehouse |
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Display freight PIN numbers |
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Serial number entry |
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